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Frequently Asked Questions
 
» What is Power Line Broadband?
» What is the difference between high speed COMTek Broadband Service, Cable or DSL?
» What type of BPL technology does COMTek Broadband Service use?
» How fast is COMTek Broadband Service?
» Do I need to have a phone line or Cable TV to get COMTek Broadband Service?
» Is COMTek Broadband Service available in all areas?
» Can I talk on the phone and use COMTek Broadband Service at the same time?
» Is my monthly COMTek Broadband service included on my utliity bill?
» Does the utility benefit from the COMTek Broadband service?
» Who manufactures COMTek Broadband modems?
» Do I have to get a modem from COMTek Broadband to use the service?


What is Power Line Broadband?
Power Line Broadband is the latest in high speed Internet access technology, delivering high speed Internet over the existing power line at speeds of 10- 20 times faster than a Dial-up modem can provide.  Power line broadband technology from COMTek Broadband allows users to access the Internet from any electrical outlet in their home or office. 
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What is the difference between high speed COMTek Broadband Service, Cable or DSL?
The difference between the three high speed Internet services are how you, the user, connects to the Internet. DSL uses the phone lines but you must be within 18,000 feet from the co-location facility to receive the service and have an active phone line. Cable modem uses the existing Cable TV lines to deliver its broadband service. Availability is to limited areas and the service is a shared connection, thus speeds can slow down when a lot of people in the same neighborhood are online. COMTek Broadband uses the electrical lines and does not require the customer to have Cable or telephone service. Installation is simple because you only need to plug the modem into an electrical outlet.  
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What type of BPL technology does COMTek Broadband Service use?
COMTek Broadband uses Main.net Technology to deliver its broadband service. Main.net is the leader in the BPL market passing through more homes nationwide then any other provider. More information on Main.net's equipment and technology can be found at http://www.mainnet-plc.com
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How fast is COMTek Broadband Service?
COMTek Broadband residential service is currently 300-500 kps or 10-15 times faster then a Dial-Up connection. Commercial service is up to 3 mbps.
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Do I need to have a phone line or Cable TV to get COMTek Broadband Service?
No, COMTek Broadband works through your existing electrical wiring in your home or office. This means there is no additional wiring required to receive COMTek Broadband Service.
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Is COMTek Broadband Service available in all areas?
Currently COMTek Broadband Service is being deployed in the City Of Manassas, Virginia.
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Can I talk on the phone and use COMTek Broadband Service at the same time?
Yes, you can talk on the phone and use your COMTek Broadband Service at the same time.
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Is my monthly COMTek Broadband Service included on my utliity bill?
No, your credit card will be charged automatically each month.
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Does the utility benefit from the COMTek Broadband Service?
Yes, COMTek Broadband Service allows the utility the capability of Transformer Outage Notification,  Automated Meter Reading, Electrical Monitoring, and Electrical Management Services. Plus, the utility receives a revenue share of the monthly subscription rates.
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Who manufactures COMTek's Broadband Service modems?
Main.net is the manufacturer of COMTek's Broadband Service modems.
Back the top Broadband Cable and Dsl FAQ page

Do I have to get a modem from COMTek Broadband to use the service?
Yes, only the COMTek Broadband modems from an authorized COMTek Broadband retail location will work on our system.
Back the top Broadband Cable and Dsl FAQ page

 
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