Do you have a ticketing system that will allow me to track issues with my service and/or account? Yes, we have an interactive ticketing system that customers can use to provide us with additional information and to track the progress of an issue. A ticket can be opened by contacting our customer service staff via phone at 888.9COMTek (888.926.6835), or via email support.
Our ticketing system can be accessed 24 hours a day, 7 days a week through the My Account feature on our web site. ˆ Back to top
Does COMTek provide a way for me to manage my account online? Yes! COMTek’s My Account feature is available on the our web site 24 hours a day, 7 days a week, where you can complete the following tasks online:
* See your current account balance
* View a past or current invoice, including specific charges
* Update your payment information (e.g., credit card number or expiration date)
* Update your contact information
* Track the progress of a trouble ticket
* And more!
